Return & Refunds
Return & Refunds
EU Customers
If you would like to return or exchange a purchase please send an mail to contact@ardentshop.com, with this information informed:
- Your full name
- Your order number
- What item you want to refund (If you have bought more than 1 item)
- Inform if you want to have a refund or exchange to a another item
After sending your email, please allow 1-2 days for us to reach back to you
Be aware of shipping charges associated with your refund will be deducted from the refunded amount.
Requirements for refund
- The item must be in a unused and unwashed condition
- All original tags must still be attached to the item
- Your mail must be send latest 2 weeks after the date you received your purchase
Non-EU Customers
- No Returns or Exchanges: Please note that purchases made from outside the EU are considered final sale. Due to logistical challenges and customs regulations, we are unable to offer returns or exchanges for non-EU customers.
We recommend reviewing our size guides and product descriptions carefully before purchasing. If you have any questions, feel free to contact us, contact@ardentshop.com
Thank you